Once you complete your booking, the details are sent electronically, we’ll make the appropriate arrangements according to the information input on the booking. You’ll receive a confirmation voucher in your email, print it and deliver it to the driver at the airport. The supplier cannot be held responsible for errors in service due to incorrect information provided at the time of booking. It is your responsibility to check the details of your booking on the voucher prior to travel and inform us as soon as possible if there are any errors.

Once you have collected your luggage, and exit into the Arrivals Hall, you will see our representative standing at the arrivals hall by the Information Desk. He will have a signboard with your name on it. They will take your bags to the transport, and take you to your destination. If you are struggling to find our rep, please call one of the telephone numbers provided on your email confirmation. Please turn your mobile phone on as soon as you exit the aircraft, as we may be trying to contact you regarding your transfer. We will not be held responsible for missed transfers when we cannot reach the client with the contact information provided by the client.

Yes, we take the clients directly to their accommodation, whatever it is a hotel or a private house.

The booking procedure will automatically calculate an approximate collection time for your departure. The system will calculate the journey plus 2 hours to allow for any check in procedure. You should call the supplier within office hours at least 24-48 hours prior to departure to reconfirm your actual pick- up time. The supplier reserves the right to alter pick up times according to local needs. The supplier cannot be held responsible for missed pickups due to clients not travelling with their booking voucher which contains the relevant information to enable you to call to reconfirm your booking.